The simulation will not start. Completed

The simulation will not start for several days.

 

The estimate is working fine, but when I press run, it stays in Identifying and does not start the simulation.

I have tried logging in on multiple PCs and the same problem is observed on all of them.

 

I have tried turning off the firewall, but this did not improve the problem.

What action should I take to correct the symptoms?

 

Thank you in advance.

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