Failed Study Answered

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Kyung Hun Jung

Hello, 

This is my first trying using Onscale. 

I am trying to run a simulation for a air flow thought my model, but it fails and doesn't tell me what is the issue. 

It just tells me to contact support. What can I do to fix this issue and run the simulator? 

Thank you.

2 comments

  • Official comment
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    Kevin Chan

    Hi,

    We should have reached out on our support channel.

    Best regards,

    Kevin

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    Ivaylo Ivanov

    Hello,

     

    I have the same problem. Could you please help me?

     

    Thank you!

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