Failed Study Answered


This is my first trying using Onscale. 

I am trying to run a simulation for a air flow thought my model, but it fails and doesn't tell me what is the issue. 

It just tells me to contact support. What can I do to fix this issue and run the simulator? 

Thank you.


  • Official comment


    We should have reached out on our support channel.

    Best regards,


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  • Hello,


    I have the same problem. Could you please help me?


    Thank you!

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