you do not have access to the account .... !account.no.access! Answered

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Jahnavi Mudiyala

I am getting the error saying "you do not have access to the account .... !account.no.access!" when I try to run the analysis on OnScale desktop. Is there a way to solve the problem?

5 comments

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    Chloe Allison

    Hi Jahnavi,

    Which email address is linked to your account? 

    Best Regards,

    Chloe

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    Jahnavi Mudiyala

    Hi Chloe,

    I have sent the mail address to your mail

    Thanks

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    Chloe Allison

    Hi,

    I have not received the address. Can you please share it here.

    Best Regards,

    Chloe

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    Jahnavi Mudiyala

    It is hiyo3@naver.com

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    Chloe Allison

    Hi Jahnavi,

    One of my colleagues is looking into this. They will be in touch via email when they have found a solution.

    Best Regards,

    Chloe

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