Chloe Allison

1. Community
2. OnScale Lab (Desktop Application)
3. How to remove black lines when using .flxtbl and type standard?

Hi Zhang, Apologies, for material lines it is line none. Best Regards, Chloe

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• Created July 14, 2022 08:58
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1. Community
2. OnScale Lab (Desktop Application)
3. How to remove black lines when using .flxtbl and type standard?

Hi there, In the grph subcommand line off should be what you are looking for. See Command Reference for more details. Best Regards, Chloe

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• Created July 13, 2022 15:38
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1. Community
2. OnScale Lab (Desktop Application)
3. Downloading Run

Hi Ruth, Your simulation failed. That is why there are no results to download. To see what caused this, you should download the .flxprt file to help you debug the issue.   Best Regards, Chloe

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• Created July 08, 2022 13:17
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1. Community
2. OnScale Lab (Desktop Application)
3. Downloading Run

Hi Ruth, Can you tell me the job name that you are trying to download (e.g. PZT_2D-20220706-165824) please? Thanks, Chloe

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• Created July 07, 2022 12:39
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1. Community
2. OnScale Lab (Desktop Application)
3. OnScale Analyst Authentication Failure

Hi Ruth, Can you try closing your current instance of OnScale and opening a new one then trying again please? The application may have just been opened for too long or lost connection. Thanks, Chloe

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• Created July 06, 2022 15:57
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1. Community
2. OnScale Lab (Desktop Application)
3. How to solve the error "array exceeds storage for single precision code"

Please send to Thanks, Chloe

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• Created July 04, 2022 10:06
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1. Community
2. OnScale Lab (Desktop Application)
3. Error in cloud estimation

Hi Akarsha, You have set the background material to fpz26 (see Geometry in Properties panel). If you change this to void this will fix the issue.  Best Regards, Chloe

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• Created July 04, 2022 09:55
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1. Community
2. OnScale Lab (Desktop Application)
3. How to solve the error "array exceeds storage for single precision code"

Can you share your -esitmate.flxprt file here via your preferred file sharing cloud service please? Thanks,Chloe

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• Created July 04, 2022 09:37
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1. Community
2. OnScale Lab (Desktop Application)
3. How to solve the error "array exceeds storage for single precision code"

Hi Jahnavi,  You will need to run the simulation in double precision. You can do this by selecting the Double Precision radio button in the cloud scheduler. Ensure you do this before the estimation...

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• Created July 01, 2022 15:58
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1. Community
2. OnScale Lab (Desktop Application)
3. Error in cloud estimation

Hi Akarsha, Did you create the model in Designer. If so can you share the model via your preferred cloud sharing file service so I can help you debug. Best Regards,Chloe

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• Created July 01, 2022 15:56
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