Kevin Chan

Official comment

1. Community
2. OnScale Solve
3. importing .stl files into OnScale

Hi Carr, CAD file formats we currently support are: .step .iges .brep .sldprt (SOLIDWORKS) .x_t .b_t (Parasolid) .sat .sab (ACIS) Thanks, Kevin

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• Created April 28, 2021 16:42
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Official comment

1. Community
2. OnScale Lab (Desktop Application)
3. mshp loss 2D-3D

Hi Michael, Not something we have done before. We will check with the solver team and get back to you. Thanks,Kevin

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• Created April 19, 2021 10:23
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Official comment

1. Community
2. OnScale Lab (Desktop Application)
3. abnormal wave propagation and bad value error

Hi, Take a look at this: https://support.onscale.com/hc/en-us/articles/360013088992-IMPD-Impedance-vs-ABSR-Absorbing-Boundary-Conditions Try switching out to IMPD. Thanks, Kevin  

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• Created April 14, 2021 08:59
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Official comment

1. Community
2. OnScale Lab (Desktop Application)
3. Transducer simulation error

You may have an extrapolation boundary set up incorrectly - the boundary must be set within a single homogenous material (Water in this case). You should be able to visualize this in Designer mode....

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• Created March 15, 2021 14:25
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Official comment

1. Community
2. OnScale Solve
3. Can't import geometry

Hey Dan, I should have replied to you through email. Let us know if you are still having import issues. Best regards,Kevin

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• Created March 10, 2021 13:20
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Official comment

1. Community
2. OnScale Lab (Desktop Application)
3. 3D beam element analysis buckling

For the OnScaleLab application, we focus primarily on ultrasonic transduction and wave propagation problems in the time domain. What you have described is more structural analysis which our new OnS...

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• Created February 09, 2021 13:48
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Official comment

1. Community
2. OnScale Solve
3. Weld structures

Hi Sam, At the moment, if you are working in Onshape or other CAD software, you would have to merge it into a single assembly for us to be able to handle the geometry. This may change in the future...

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• Created February 09, 2021 13:43
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Official comment

1. Community
2. OnScale Solve
3. How to specify the viscosity for fluid to be used in my simulation

Hi, You can select from an existing fluid (water or air) material and customize it as required using the edit icon: Thanks, Kevin

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• Created February 09, 2021 13:40
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Official comment

1. Community
2. OnScale Solve
3. Multiple Load Faces?

Hi Aaron, Thanks for posting on the forum. Yes it is possible, but not all loads are supported at the moment. We currently limit loads that have a direction to one surface due to the UI complicatio...

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• Created November 16, 2020 16:28
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1. Community
2. OnScale Lab (Desktop Application)
3. Problem writing the numbers with a comma

Hi Philipp, We tracked down the issue and it is related to non-UK keyboard layouts. If you are entering values, the current workaround would be to enter values in scientific notation. You should no...

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• Created November 05, 2020 13:18
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